01
Usage context
We clarify who uses it, when it is used, and what result it should create.
Scope
- User flow
- Requirements
- MVP priorities
Product development
Custom web / app developmentCustom web / app development
We design and build web and app services around real workflows.
Best fit
Best fit
From idea shaping and requirements to screen design, development, testing, data migration, and adoption.
- You need a new web or app product
- You want to turn an operation into software
- You need a partner who can shape the product structure with you
From Request to Scope
How a request becomes build scope
We do not hand an idea or work request straight to a feature list. We separate usage context, workflow, data, and operating rules before defining the build scope.
02
Workflow
We turn the current working order and bottlenecks into screen flows.
Scope
- IA
- Wireframe
- Screen flow
03
Data structure
We define inputs, permissions, status, and records so the product can operate.
Scope
- Data model
- API rules
- Permission model
04
Operating rules
We set the standards for review, fixes, and improvement after launch.
Scope
- Operation guide
- Logging rules
- Improvement backlog
How We Translate
We design customer touchpoints and internal work together
A useful web/app service has to connect the customer-facing touchpoint with the work behind it. MARS AI uses a Service Blueprint to separate requests, screens, data, and operating flow into a structure that can be built.
Service Blueprint
ClientClient + MARS AIMARS AI
1. Inquiry
2. Discover
3. Structure
4. Build
5. Launch
6. Improve
Evidence
Intake formAttachments
Meeting notesProblem memo
Solution BriefWireframe
Demo URLTest account
Launch noteUser guide
Operation reportBacklog
Customer Journey
Request sharedPain point shared
Goals sharedConstraints explained
Screen flow review
TestingFeedback
Real-use start
Real-use feedback
Line of Interaction
Frontstage
Inquiry checkFirst response
Discovery CallQ&A
Proposal reviewScope alignment
Demo SessionFeedback review
OnboardingUsage guide
Operation communication
Line of Visibility
Backstage
Initial context triage
Problems · bottlenecks · priorities
UX · data · permissions · operation flow
Develop · integrate · QA · revise
Deploy · handover · early monitoring
Analyze usage dataPlan improvements
Line of Internal Interaction
Support Processes
Request logFile storage
Requirement templateReference board
Data Model·APIFeature Blueprint
Repository · StagingIssue Log
DeploymentLoggingAnalytics
Usage LogsAnalyticsBacklog
Proof
Related products
Contact Us
Ready to AccelerateInnovation?
If you have project ideas or technical questions, feel free to contact us. The MARS AI team will propose the best solution.
- planit@marsai.app
- Phone
- +82 10-5602-4959
- Office
- 136, Sugiro, Gochon-eup, Gimpo-si, Gyeonggi-do, Korea