INBOT Studio Support
Where did your Studio work get stuck?
Send the page, project, tool, and result you expected. The steps you took help us check the issue more accurately.
Studio issue paths
Choose the closest Studio option.
Tool, workspace, and billing details help us check Studio issues.
Modeling and renderingFloor plan upload, model generation, render output, or WebGL screen problems.Material and image editingMaterial edits, image generation, or image editing results that differ from what you expected.Account and workspaceLogin, invitations, member permissions, or project access issues.Billing and refundBilling email, receipt, subscription, credit, payment, or refund review.
Studio resources
Studio links
Open docs and product pages, or send attachments by email.
Write a support request
Support request
Tell us where your Studio work got stuck.
Studio checklist
Add these details to Studio requests.
Screen and work context helps us see where the Studio task stopped.
- Studio account or purchase email
- Tool where the issue happened: Modeling, Rendering, Material Edit, Image Editing
- Current page URL
- Workspace and project name
- Job, order, or receipt ID
- Browser, OS, and device
- Expected result and actual result
- Attach screenshots, videos, or receipts by email reply
Before you send a Studio request
The MARS AI team reviews Studio requests. Passwords and private keys are not needed.
If attachments are needed, send them to support@marsai.app or attach them by email reply.